The professionals who build India's solar future train here.

Solar system design fundamentals 4 hours

• How to size a system correctly for a customer's bill and roof
• Shading analysis and yield estimation
• BIS and ALMM compliance requirements
• PM Surya Ghar subsidy calculation by system size

Installation safety and standards 3 hours

• Electrical safety: DC arc hazards, earthing requirements, MCB sizing
• Roof structural load assessment
• Working at height safety protocols
• BIS IS 16221 compliance for inverter installation

Aerem platform orientation 2 hours

• PartnerApp walkthrough: leads, financing, SunStore, monitoring
• Suryam catalog SDK: how to use it during customer visits
• Commission tracking and disbursement process

Customer communication and sales 4 hours

• How to present financing options without creating confusion
• Addressing the SBI vs NetZero rate comparison honestly
• Managing customer expectations on timeline (DISCOM delays, net metering)
• Post-installation follow-up and review generation

Financial products mastery 3 hours

• Helping customers choose between SBI Surya Ghar, HDFC, ICICI, and NetZero Finance
• When to recommend SBI (rate-sensitive, 3 kW or below, patient customers)
• When to recommend NetZero Finance (speed-sensitive, larger systems)
• PM Surya Ghar subsidy timing and disbursement management

AeROC monitoring and troubleshooting 3 hours

• Setting up AeROC on new installations
• Reading fleet data and identifying underperformance
• Proactive customer communication from monitoring alerts
• AMC proposal templates based on monitoring data

PM Surya Ghar application mastery 2 hours

• Document verification: name matching requirements
• Common portal errors and how to resolve them
• DISCOM follow-up process and escalation paths
• Subsidy tracking after commissioning

Business scaling: from 10 to 50 installations per month 6 hours

• Hiring and training technicians
• Workflow management for parallel installations
• Cash flow management with channel finance
• Sub-contractor quality control

Team management and quality control 4 hours

• Installation quality checklist and photo documentation
• Managing ratings and handling negative reviews
• Training junior technicians to Aerem standards

D2C customer experience excellence 3 hours

• Managing Suryam lead expectations (they come informed -- handle them professionally)
• Post-installation onboarding for the Suryam monitoring app
• Referral program and AMC upsell timing